Shipping Policy

1. Processing Time:

Orders are typically processed within 3 business days from the date of purchase.

Custom and personalized items will require additional processing time.

2. Shipping Methods:

We offer several shipping options to accommodate your needs. Shipping carriers may include USPS, FedEx, and UPS.

Shipping costs are calculated based on the weight and destination of the package.

Please note that we do not currently offer international shipping.

3. Estimated Delivery Times:

Delivery times may vary depending on the shipping method and the destination.

Estimated delivery times for standard shipping within USA is typically between 1 to 5 business days.

Expedited shipping options are available for faster delivery.

4. Tracking Information:

Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the status of your package.

Please allow 24-48 hours for tracking information to be updated in the carrier's system.

5. Shipping Address:

Please ensure that your shipping address is accurate and complete during checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.

If you need to change your shipping address after placing an order, please contact us immediately.

6. Shipping Delays:

While we strive to meet our estimated delivery times, please understand that external factors (e.g., weather, holidays, carrier delays) may occasionally cause delays beyond our control.

We are not responsible for any delays caused by shipping carriers.

7. Lost or Damaged Items:

In the rare event that your order is lost or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and provide a replacement or refund as needed.

Additionally, if your glass arrives damaged, please provide pictures of the damaged items and all the packaging (including external packaging and internal packing materials).

8. Shipping Rates:

Shipping rates are calculated based on the weight and destination of your order. The shipping cost will be displayed during the checkout process.

9. Local Pickup:

If you are located in the Sacramento area and prefer to pick up your order in person, please contact us to arrange a local pickup.

10. Questions and Support:

If you have any questions or concerns about our shipping policy or need assistance with your order, please don't hesitate to email us at or text us at (916) 241-3638.